Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"e51fbd43ef3b990bc1f30bddbaeca131","s":"d67a5fcaefde1852"}